WorldMate
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Hi! How can we help you?

As of January 1st, we no longer offer new Gold memberships, hotel and car bookings in the app. On March 31st, WorldMate will be removed from the stores. Thank you for sharing this journey with us. We wish you successful travels ahead.

  1. WorldMate Customer Care
  2. Itinerary Import & Management

Itinerary Import & Management

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  • I am getting an error message when trying to book a car/hotel. What should I do?
  • Will I have access to my current and past trips?
  • I booked a hotel / car before the termination period started. Will my booking be affected?
  • Will I be able to send my confirmation emails to trips@worldmate.com?
  • How can I know which travel providers are supported?
  • How do I add a new trip item?
  • How do I update trip details?
  • I didn’t receive the flight notification on time/ at all. Why did this happen?
  • My travel provider is supported, but the confirmation email is being rejected. What should I do?
  • How do I export a confirmation email to someone else’s WorldMate account from my mailbox?
  • How do I login using my Facebook account?
  • Why wasn't my confirmation email processed?
  • How can I share my WorldMate trips with a colleague/friend?
WorldMate Customer Care
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